Visit www.bbk-aspire.co.uk click the login button on the top right of your screen, enter your email and aspire password.

Click on forgot password option and follow the steps as instructed. 

Once logged in click the 'withdraw funds' button on the home page. You can request the value of cash you want to withdraw and confirm that your contact details are correct. This is needed for 2 factor authentication later in the process. Once you have completed your request to withdraw your cash you will receive an email with a reference number, please keep this safe as this is needed later in the process.

The maximum limit is the withdrawal balance, this is shown on your screen. The minimum value is £20, or if the balance is below £20 then the full value under £20 can be withdrawn.

The funds usually transfer instantly but could take up to 2 hours. Please note that if you chose to enter your sort code and account number manually, this cannot be rectified if you enter the wrong details, and the funds are sent to the wrong account.

Please email ku/oc/eripsa-kbb//ecivres/remotsuc with the correct details. Once your details have been updated you will receive confirmation by email.

Once you have confirmed your withdrawal request your transaction reference number will be displayed on screen. You will also automatically receive an email from ku/oc/eripsa-kbb//ecivres/remotsuc with the transaction reference number. You can also find your transaction reference by clicking 'Your Account' and then clicking 'Account Statement'.

If you are expecting but have not yet received your Payit email - please login and under 'Your Account' go to 'Account Statement' - where you will see your last 10 transactions. For funds which have not been claimed - follow the link 'Click here to claim your funds' to start the Payit journey and get the money paid directly into your bank account. This link will display approximately 5 mins after you have requested your funds.

Please email ku/oc/eripsa-kbb//ecivres/remotsuc. Please note that BBK Aspire can take no liability for incorrectly entered bank account details.

Most banks are available on Payit, if available you can use your online banking for secure payment into your bank account. However, if you cannot find your bank in your drop-down list, simply enter your bank account number and sort-code instead of logging into your online banking account.

Please contact: ku/oc/eripsa-kbb//ecivres/remotsuc and we will be happy to support you with your enquiry.